Frequently Asked Questions (FAQ)

1. How long will it take to receive my order? We typically process orders within 1-2 business days. Shipping times vary depending on your location, but you will receive a tracking number as soon as your order is shipped.

2. Can I track my order? Yes! Once your order is processed, we will send you a tracking link via email so you can follow your package’s journey.

3. What payment methods do you accept? We accept all major credit cards and secure payment methods supported by Shopify.

4. What if my item arrives damaged? We are very sorry if that happens! Please contact our support team immediately with a photo of the damaged item, and we will arrange for a replacement or a full refund.

5. How can I reach out if I have more questions? You can contact us anytime via email at [veloramarket351@gmail.com]. We aim to respond within 24 hours